Mobile device use for online purchasing is gradually gaining popularity. Nearly four out of five Americans, on average, reportedly purchase online, and more than half of them do it on a mobile device.
Mobile shoppers spend twice as much money as other clients. In 2019, it is predicted that mobile sales in the US will represent 44.7% of all e-commerce transactions. 80% of smartphone users are more likely to purchase from a company if it has a comprehensive hybrid app development plan. This is because it makes it easy for them to find the solutions they need. Consumers claim that buying on their mobile devices “saves them time” in 76% of cases, according to surveys.
What does all this data, though, actually mean for your business? It’s time for you to carefully consider developing a distinctive mobile app to boost your business. As cell phones become more widely available, these numbers will only increase.
Why Do Both Small Businesses and Big Corporations Need Mobile Apps?
Mobile apps are essential in the contemporary business environment. The figures presented above make it clear that M-commerce will grow significantly. Making the switch to mobile apps will help you grow your organization globally.
Still not convinced that your business needs a mobile app? The following are some major benefits of developing a mobile hybrid app to boost your business:
Effortless Customer Engagement and Direct Communication
Mobile applications can be used to effectively engage customers. With your customers, you can instantly communicate the most recent details, brand-new product debuts, special offers, and savings.
The number of smartphone owners globally has surpassed 2.6 billion. Whenever you send out marketing updates, you will be able to see whether app users are responding favorably or not.
Enhanced Recognition and Customer Loyalty
The ability to increase brand exposure is the most valuable feature of custom mobile apps for business owners. Boosting your business is one of the most effective marketing strategies. In order to achieve this, you can hire a Mobile App Development Agency in Dubai such as Delimp Technology. This agency offers the most advanced app development services in the industry.
By regularly communicating with your target audience, you can further encourage trust. Additionally, brand loyalty rises directly in correlation with consumer confidence.
Be Unique Among Others
Custom mobile applications help your business stand out from the competition. It can be used for effective communication as well as omnichannel marketing to reach a larger audience. You’ll already be in control of a sizable market share by the time your competitors reach their full potential.
Powerful Marketing Technique
If you promote your business using the app, you can make sure that your clients are always aware of you. You can communicate with your consumers using direct messaging and push notifications, respectively.
Through the integration of your mobile app with well-known social media networks like Facebook, you may also enable users to share their experiences with their networks. Your user base’s network can help you reach an untapped customer base.
What else, then? Your apps also send you additional crucial data, such as customer behavior, demographics, and geolocation, that you can use to further optimize your marketing efforts.
Enhanced Client Contentment
Customer happiness is vital to sustaining strong competition. If you want to boost your business by having a customized mobile app, you can provide customer service much more efficiently. Customers love knowing that their questions will be answered as soon as possible and that their problems will be taken care of.
Customers can leave questions, comments, or complaints at any moment on your mobile app’s help desk. When clients receive answers to their concerns that are specifically tailored, engagement is substantially higher.
Increase Your Profits and Sales
By ensuring your customers are satisfied, you can boost sales and profits. According to SalesForce, how clients are treated affects more than 70% of transactions. There is more demand for your products or SEO services in Dubai when you have lots of satisfied clients. You can administer loyalty programs using your app to recognize loyal consumers.
Using your mobile app, you can also affect your clients’ purchasing choices. By using location-sensitive push notifications, customers can be alerted when they are near a physical store, for instance.
Increased conversion rates Conversion rate is one of the most critical marketing KPIs. A Forrester study on online shopping found that mobile apps have a conversion rate that is 2X higher than mobile browsers.
When timely in-app notifications are given, users are found to remain interested and loyal for a longer amount of time. Conversion rates climb when engagement rates do as well. As a result, you can have an Android app development company in Dubai such as Delimp Technology providing the finest in the industry services for app development by providing top-notch customer service.